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Complaint Details
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Initial Complaint
06/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased cover 6 mo ago and description carries 2 year warranty product failed ,material deteriorated and wind (actually a breeze) made tear in cover about 16 inches long . There description in Amazon says ******* on product it says " do not tow with cover on boat " witch I don't tow with cover on boat ever anyway ,this is miss representation . They have terrible customer response. My Amazon order is *******************.Business response
06/27/2024
According to Amazon, the customer had get the refund already. Thank youInitial Complaint
05/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a product through this company it states they have warranty for 2 year the product only last 6 months and they refuse to answer my concerns or emailsBusiness response
05/06/2024
We can provide replacement of the same cover to customer.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.