Business ProfileforAltitude Salon By Linda

Date of transaction - March 27, 2024. I paid this individual (Linda K. - stylist/owner) $600 to color, highlight and trim my hair. The results were devastating, to say the least. Sadly, I even had a consultation with this stylist one week prior to my appointment to ensure she was well equipped to handle my hair, and she still managed to butcher my hair. I returned to the salon 2 days after she colored my hair to show her how after ONE wash, the color and highlights were uneven and brassy (that's putting it nicely). What was her response? Linda simply stated that I needed to style my hair and "apply heat" for it to look decent...that my hair texture was to blame. Meanwhile, Linda's sister/employee had the audacity to ask me "why did you wash your hair already and are you using quality shampoo?" and then her assistant said "well, your hair looked nice when we styled it" - essentially, the salon staff tried to imply that I was at fault - which is clearly false and so unprofessional. I am not one to leave bad reviews just for kicks or to be *****. If this individual would have offered to redo my hair or give me a refund, instead of blaming me for her mistakes, then I would be more forgiving. This is not how Linda (owner) handled the situation. I am embarrassed to be seen in public, because of what she did to my hair.