Business ProfileforShannon Moses Construction, Inc.

We came upon Moses Construction through our insurance company. Since contracting with Moses Construction, we've encountered numerous issues with business's ability to complete the contracted work, and the company owner's professionalism therewith.The main issue of this complaint is unsatisfactory progress of the job. We contracted with licensee on April 7, 2023. As of today, both bathrooms are still bare to studs with incomplete subfloor installation. Within the time working with the business, we've encountered subpar work in reference to business's subcontracted plumber. It failed city inspection, and corrections have not yet been made. To that end, licensee has shown unable to compel their subcontracted plumber to arrive on scheduled dates/times.As to the permitting process. Our city (*****************) has an efficient permitting process with a 3-day turnaround. Licensee took 3 weeks to complete. During the period of June 9 - June 27 our contractor worked to obtain permits. The typical turnaround for permits is 3 business days. Our city called at least three times to ask me for information needed to complete the permit application. Ms. ***************************** with ************************* informed me that she had to obtain documents from the business to upload to permit application portal, because licensee would not. To date, the business has demanded and received payments equaling $31,120 (rounding to whole dollars) or 82% of the total work order. Business owner uses threats to delay work even further if payment demands not met. Also uses threats to exit the job when my husband questions their methods of project management.To date, our bathrooms are still bare to studs and partially open subfloor. Our family, including 3 children, are without working tubs or showers in our home. We are forced to rely upon hotel accommodations provided by our insurer with no job completion date in sight. Photos are attached.