Customer ReviewsforI-Blason, LLC

Got a random a** email from this website. These people will sign you up to their newsletter without your consent!!! I've never used them but just because of that I never will. Weirdos. If they do that, God knows what other shady stuff they do behind the scenes. TAKE ME OFF YOUR STUPID MAILING LIST

Dear Valued Customer I am reaching out regarding the complaint you filed with the Better Business Bureau, under Review ID #******, about an unwanted subscription to our newsletter. On behalf of i-Blason, I want to extend our deepest apologies for any inconvenience or concern this situation has caused you. Ensuring our customers' satisfaction and respecting their data privacy are of utmost importance to us.Upon being notified of your complaint, we immediately initiated a thorough investigation to understand how such an issue might have occurred. This process involved a detailed review of our customer and email databases, as well as our email campaign procedures across our websites, i-Blason.com and SUPCASE.com, with a particular focus on our use of the third-party email campaign platform, Klaviyo.Our findings indicate that there are no records of your email being subscribed to our newsletter through our direct channels. This suggests that your email address was not added to our newsletter list by any action taken through our websites or via Klaviyo. We prioritize transparency, and I would like to assure you that we strictly follow consent-based practices. Our policy requires individuals to actively provide their email address and opt-in for email marketing. We do not engage in scraping emails or sending non-transactional emails to those who have not explicitly agreed to receive such communications.Given this situation, it appears that the subscription may not have originated from our systems. We are committed to adhering to all relevant privacy laws and regulations, ensuring that all subscriber data is treated with respect and that consent is duly obtained and recorded.We take your concerns very seriously and are here to work towards a satisfactory resolution. If there is any further information you can provide or if there are specific steps you would like us to take, please do not hesitate to let us know. Your feedback is invaluable to us as we strive to improve our processes and prevent similar issues in the future.Thank you for bringing this matter to our attention. We appreciate the opportunity to address your concerns directly and are eager to resolve this issue to your satisfaction.Sincerely,I-Blason Marketing Team

They sent the wrong case, no customer service representative to speak with and the line disconnects if you try to leave a message.

********, we are sorry for your frustration regarding the item you received. We did send you a response Immediately when you contacted us. We reviewed your order and what you order was delivered to you and not wrong item shipped. But we understand, those things can happen. Also, our Customer Support Team sent you a copy of your order to confirm your item which was shipped correctly and offered you a replacement. Your support ticket number is *********. If you need us further, please contact us at ********************. Thank You I-***************** Team