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Find a Location

Coast Dental Alpharetta & Orthodontics has 1 locations, listed below.

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    Business ProfileforCoast Dental Alpharetta & Orthodontics

    Dentist

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11770 Haynes Bridge Rd., Ste 605, Alpharetta, GA 30009
    BBB File Opened:
    12/21/2023
    Business Management
    • Dr. Debbie Granger, Dentist
    Contact Information

    Principal

    • Dr. Debbie Granger, Dentist

    Customer Contact

    • Dr. Debbie Granger, Dentist
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I have calling numerous times as well as drove an hr and 20 minutes to business to solve this matter yet they are closed. I even had others call them yet no one ever answers. I had a very unresolved and frustrating last visit that I ended up writing a negative review, right after this review I end up getting an additional bill after nowhere which was mysteriously added when it wasn't even there at first. I was at (0) zero balance twice with the new staff yet after complaining I keep end up getting these additional bills. The first I paid because I kept getting a notice that it will be sent to collections which I didn't want I have tried settling it with staff but they never got their job done. And now all of a sudden I get another bill after it was clarified that my balance was (0) zero which was stated directly in my face at time of last visit. I have paid well over $2800+ in which some I should not have paid for. There was a cleaning in which I was told I needed to pay for in which when I got home it wasn't cleaned properly. There was so much left. I have never dealt with this. I do have videos when I got home, realized, and cleaned it myself with dental cleaning instruments. My bill has been zero and I clarified that with new staff, next thing I get a bill. I spoke with front staff over 10xs and she said she promised to deal with insurance. Insurance stated that they never sent tooth #s and periodontal chart. I went thru this with staff several times over the phone as well as face-to-face. She assured she will fix and I asked assistant to remind her, she made a sticky note. When I came back follow up, she completely forgot and said so so nothing was done. Insurance stated nothing was done. Usually follow-*** are covered. I have never paid for a followup after having a major procedure done. I came in for a followup in which original dentist is no longer there incl the staff. Barely saw the new dentist ad was told again all that previous will be fixed but ne

    Customer Reviews

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