Business Profilefor2 Kids and A Dad Company

Services that were listed on the contract were never provided. They kept giving excuses and saying they would complete services in a few weeks but never did. They were contracted for service every 2 weeks and when I asked them when they were coming after not coming for 3 weeks, they got upset and said they were terminating the contract (I had complained to them in an email about their service). They said they would issue a partial refund but have refused to answer my emails asking how much the refund will be for and how it will be issued. I paid them up front via Zelle as I was provided a discount by doing this. They have since unregistered the Zelle account so there is no way for them to refund me. This company does not disclose that they outsource their services completely. I thought I was paying for a local company to provide lawn services and a company with a different name on their truck came to do the services. The service provided killed our lawn in spots and there are weeds growing everywhere, so I cannot see how they applied a weed treatment that was in the contract. Just terrible service and now a breach of contract. Other consumers need to be warned of this company and they need to provide a refund immediately as I have now had to contract with a new company to do the services. I have told them I expect at least half of the amount paid to be refunded, but again, have received no acknowledgement on the amount I will be refunded, when, and how.