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Find a Location

North Georgia Builders has 1 locations, listed below.

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    Business ProfileforNorth Georgia Builders

    Home Builders

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    North Georgia Builders is a construction company.

    Products & Services

    Kitchen Remodeling , Bathroom Remodeling , Basement Remodeling , Decks , Sunroom Remodeling , Additions, Outdoor Living Spaces , Build Out , Warehouse, Industrial Renovations, Commercial , Residential

    Business Details

    Location of This Business
    Alpharetta, GA 30004-3987
    BBB File Opened:
    7/28/2020
    Hours of Operation

    Primary

    M:
    By Appt. Only
    T:
    By Appt. Only
    W:
    By Appt. Only
    Th:
    By Appt. Only
    F:
    By Appt. Only
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Aaron French, Customer Contact
    Contact Information

    Principal

    • Aaron French, Customer Contact

    Customer Contact

    • Aaron French, Customer Contact

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 5/18/22, we received estimate 22-229-1 from ***********************, owner of North Georgia Builders, for $34,333 to build a screen porch and replace a deck. Our final signed estimate (22-229-3) on 6/5 for $39,526 included an additional project quoted at $1,423: "Shim and repair sunken bottom track at (3) sliding glass doors." **************** assessed both projects in person. (Estimate 22-229-2 included replacing the doors, but we asked for a quote to repair them.) On 6/26, NGB finished the porch and deck. We couldn't have been happier with the work and his crew. The experience was ideal. On 6/27, we texted **************** a punch list of minor items. He texted he'd finish them next week when his crew will need to be inside to work on the sliding glass doors. That didnt happen, partly because my child got Covid. On 7/17, I texted again and asked when NGB would be coming. **************** texted later this week. That Thursday, he texted middle of next week. He never came. On 8/25, he texted an invoice asking us to pay the remaining $4,037 on the contract. I explained I was uncomfortable paying because there was outstanding work. He countered that the contract required us to pay, which we did on 8/28. Finally, on 9/21, **************** came himself to complete the punch list items and the doors. He was at our home for 2.5 hours. He explained that day that the wood under two of the doors was rotted and, to repair them, the doors would need to be removed. He shimmed and glued them. He said he'd come back the next day to complete the punch list. Within the hour of him leaving, I sent him two photos: one of the glued door that had unglued and one that he "fixed" but now wouldn't close. We never heard back from him. My husband and I both texted him, requesting one of two things, 1. Finish the work he quoted and we paid for ("Shim and repair sunken bottom track at (3) sliding glass doors"), or 2. Return the $1423 minus whatever supplies he used to "repair" the doors. He refuses.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Atlanta & NE Georgia

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