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          Appliance Care of Atlanta, LLC has 1 locations, listed below.

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            Business ProfileAppliance Care of Atlanta, LLC

            Major Appliance Services
            BBB accredited business

            Contact Information

            11785 Northfall Ln

            Alpharetta, GA 30009-7971

            Visit Website
            Email this Business
            (404) 992-8800

            Business hours

            Closed
            Business Hours
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 7:00 PM
            9:00 AM - 2:00 PM
            Closed

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            Customer Reviews

            2.14/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 6/26/2015

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Products & Services

            Repair, Maintenance, Service, Installation, Home Appliances

            Business Details

            Location of This Business
            11785 Northfall Ln, Alpharetta, GA 30009-7971
            Email this Business
            BBB File Opened:
            8/6/2014
            Years in Business:
            10
            Business Started:
            1/23/2014
            Accredited Since:
            6/26/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 7:00 PM
            T:
            8:00 AM - 7:00 PM
            W:
            8:00 AM - 7:00 PM
            Th:
            8:00 AM - 7:00 PM
            F:
            8:00 AM - 7:00 PM
            Sa:
            9:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mr. Ruben G, Service Director
            Contact Information

            Principal

            • Mr. Ruben G, Service Director

            Customer Contact

            • Mr. Ruben G, Service Director
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/27/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            **** came out to service my Bosch refrigerator, as it was not cooling, not making ice, and there was frost build-up in the freezer. He found ice build-up on the coil behind the rear panel. He quoted me $391 to remove the ice build-up, which I agreed to pay. When I received invoice via email the following day the breakdown was $441 to test, inspect and remove ice build-up minus $50 New customer discount. At the time I agreed to the quoted price, I was under the impression the job would take more than 1 hour. I called and spoke with ****** as I felt $391 for less than 1 hour labor was outrageous. He said they don't charge the hour, but how complex the job is. After seeing what the job entailed (using a steam gun to remove ice build-up) is not that complex. They refused to make any type of adjustment, as he said I agreed to the price. I am not saying they don't deserve fair compensation, but as I said $391 is OUTRAGEOUS.
            Read More
            Read 3 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kapila p

            08/21/2023

            Never use this company! it was ripped off by this company. I had freezer not coolinfg as set temperture. They replace part deforst terminator on Feb 27,2023. They replace a one part out of three component. at the time of service. The part cost only $75. they charged $950. now within 5 months. I have same problems freezer not cooling as set temperture. So I called another company on 8/17//2023,Sub Zero and they are certified for sub zero refrigerator. they replaced all three part $930
            Read 6 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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