ComplaintsforCBD Gummies
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/08/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On April 6, 2024, I made a purchase from 'Makers CBD Brands', under the impression that I was ordering a single bottle of CBD gummies for $39.77. However, to my dismay, the order confirmation revealed that I had been charged for five bottles, totaling $199.88an unexpected and unwarranted increase. This deceptive practice aligns with the experiences of numerous others who have fallen prey to the dubious tactics of this company. Promptly, I notified my bank of this discrepancy and communicated to the company's customer service department my intention to return the entire order upon its arrival.Initial Complaint
01/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Online of ordered a bottle of gummies CBD for$39.77 on 1/7/24 when I received confirmation on 1/7/24 I was charged for 5 bottles that I did not order for$199.00. When I called to cancel she offered a discount of half the price. They also charged me $59.00 for something else I did not order. All this went on my master card charge. I told her I did not want the product to cancel and she told me it had already been shipped that I had to wait to have it returned, she did not say anything about a refund. This is representation and a scam.Initial Complaint
06/26/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Online, I ordered 1-bottle of gummie CBD for $39.77 on 6/25/2023. I received conformation on 6/26/2023 where 5-bottles were ordered for $199.88 plus $59.88. I sent email notifying of mistake and to cancel. I called twice and was offered a 50% discount I continued to cancel. My **** card had already been charged the aggregate amount. I consider this a fraud an unlawful act.Initial Complaint
04/23/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am not happy with this product and cannot find an accurate contact for them anywhere. The one listed with the BBB is incorrect. I want to cancel my subscription but cannot contact them to do so. They have been charging 159 to my account for 5 months and I do not want this product.Initial Complaint
04/11/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Product returned refund not received this has been going on since DecemberInitial Complaint
11/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Purchased CBD gummies for $69.99 for 5 bottles. Was charged $199.99 on 10/20/22. I am currently disputing this with my credit card company. I went and looked at my credit card account this morning and I was charged $199.99 again. I am reporting this to the credit card company as soon as it posts and have cancelled my credit card.Initial Complaint
05/03/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
$199.00 taken out of my chime card w/o my ordering any item with this compan I want it credited back to my chime account. The money was taken out on Sat. 5/2.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
1360 Union Hill Rd
BLDG 11 Ste B
Alpharetta, GA 30004-8433
Customer Complaints Summary
8 total complaints in the last 3 years.
2 complaints closed in the last 12 months.