ComplaintsforThe Diesel Authority
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Complaint Details
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Initial Complaint
10/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my truck as well as ************* to be put on my truck, as agreed by The Diesel Authority. They were supposed to be change brakes, rotors, alignment as well as some other issues with my truck. After wait*** about a month to get my truck back it was in worse shape than when I took it to them. The parts used were not the ones I had dropped off with my truck. When I would use my brakes while driv*** the truck would pull to the right cause *** my truck to go into another lane or off the road. I had to take my truck to another mechanic to get everyth*** fixed cost*** me an additional $19000 on top of the $4500 that Diesel Authority tried charg*** me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.