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Business ProfileforAthens Pool & Spa
At-a-glance
Overview
Products & Services
Business Details
- Location of This Business
- 2656 Atlanta Hwy, Athens, GA 30606-3526
- BBB File Opened:
- 7/30/2007
- Years in Business:
- 18
- Business Started:
- 2/8/2006
- Business Incorporated:
- 10/23/2014
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 10:00 AM - 5:00 PM
- T:
- 10:00 AM - 5:00 PM
- W:
- 10:00 AM - 5:00 PM
- Th:
- 10:00 AM - 5:00 PM
- F:
- 10:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Mark Tugman, CEO
- Ms. Laurie Tugman, President
- Contact Information
Principal
- Mr. Mark Tugman, CEO
Customer Contact
- Mr. Mark Tugman, CEO
- Additional Contact Information
Fax Numbers
- (706) 316-3349Primary Fax
Email Addresses
- Primary
- (706) 316-3349
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Bill F
07/20/2023
Athens Pool & Spa Response
07/21/2023
****************,
Delays WERE caused by Covid19 and not Athens Pool & Spa .There were material shortages, material cost increases, fuel surcharges, which not only were beyond our control ,that you refused to pay, and other issues cause by you and your wife. Your wife changed from a standard coping to a cantilever and the pool had to be redesigned by the manufacturer, there was a steel shortage which we told you and your wife numerous times which you chose not to believe . We Never took a 75% deposit look at your contract it was 50%, the pool took one year not 2yrs 7 months to complete. The fuel surcharges and cost increase was 8% not 10% as you incorrectly claim, and they were $1530.00.My wife told you to stop harassing the employees and me as when we knew something we would call you. your pool turned out beautiful... I still stand by my word when the surcharge is paid your pool will have a warranty, as of now Athens pool & spa has voided any warranties affordable due to non payment.We wish you the best in your future endevours.
Athens Pool & Spa Response
07/21/2023
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