ComplaintsforThe Cascade at Morgan Falls
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Complaint Details
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Initial Complaint
01/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have been trying to get released from the lease since August of 2021. The leasing office per the lease has the ability to terminate the lease in its entirety but refuse to do so because the property manager wants to show that the property is rented out which in part jeopardizes my credit due to the fact that the current tenant has not proven per the properties policy that she makes 3x times the rent. The apartment has already been sent to evictions once and I paid just to protect my credit.Business response
02/08/2022
Mr. Smiths account was handled once the lease holders provided the necessary documentation. He was released from the unit prior to the complaint being filed. We consider this matter to be closed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.