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Find a Location

Beastfactory Fitness has 1 locations, listed below.

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    Business ProfileforBeastfactory Fitness

    Athletic Apparel

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4445 Commerce Dr SW Unit A1, Atlanta, GA 30336
    BBB File Opened:
    2/11/2021

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/14/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    The owner of this establishment/coach is a bodybuilding Coach. He charges people for items like a team bag which he says includes a whole workout outfit and a number of other things. he says you have to pay for in advance. I had paid for my team bag and included material also some supplements and a hoodie that he said he would send. several months went by while I was still under his coaching and he never gave me any updates on the items. when I asked him he said that they were coming they had to be prepared. finally after two months I just said I wanted to get a refund. Hes refused to issue a refund said he does not do those and said that the bags had to be made, but still made no mention of the Hoodie. which he had previously posted pictures of on his Instagram and the supplements which should not have impacted the bags because they were separate items but none of the things that I paid for did he give it to me.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brittney R

    1 star

    05/12/2022

    Same issue as the prior customer. Ask for a product and he will take payment immediately. Even hound you if youre THINKING about getting something and mention it. Once you pay. No refunds. No products. No tracking number. No accountability. This is at the close of THREE months of asking for my purchase after payment to the day. Gaslights you if you ask about it or just doesnt reply. Ignores the requests even if you combine it with another message that he cant help but respond to. Told owner I would pay the difference on the monthly payment of training and not to worry about shipping the product anymoreNEVER been talked to like that by another adult in my life just for attempting to make it right so we can continue training. I wasnt going to write a review but he contacted me via text in an attempt to disrespect me after I decided to cut my losses and unfollowed him on social media and severed business ties. Bad business practices from start to finish. Hes not going to reply to these claims because we have proof. This business is going no where FAST if they dont change. Cant trust a man who doesnt keep his word. Do yourself a favor, You may go to the gym and like itbut DONT buy anything from him.

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    BBB Atlanta & NE Georgia

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