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Business ProfileforTruist Financial Corporation
At-a-glance
Customer Reviews
All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location.
Average of 2,377 Customer Reviews
Customer Complaints
3,657 complaints closed in last 3 years
370 complaints closed in last 12 months
All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.
This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.
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Business Details
- Location of This Business
- 1 Park Pl NE, Atlanta, GA 30303-2904
- Headquarters
- 214 N Tryon St, Charlotte, NC 28202-1078
- BBB File Opened:
- 1/1/1961
- Years in Business:
- 152
- Business Started:
- 1/1/1872
- Business Incorporated:
- 9/24/1968
- Accredited Since:
- 1/1/1961
- Licensing Information:
- On February 23, 2021, BB&T Equipment Finance LLC entered into a Consent Order with the California Commissioner of Financial Protection and Innovation to desist and refrain from lending in California until or unless properly licensed under the CFL and to pay an administrative penalty of $75,000.00 for engaging in the business of a finance lender in California without first obtaining a finance lender license.
For more details, go to:
https://dfpi.ca.gov/enf-b/bbt-equipment-finance-llc/
- Type of Entity:
- Corporation
- Number of Employees:
- 50
- Alternate Business Name
- SunTrust Personal Loans, Inc.
- Suntrust Investment Services
- Suntrust Mortgage, Inc.
- Business Management
- Ms. Yvonne Taylor, Financial Advisor
- Ms. Lori Mitchell, V.P, Manager of Operations
- Mr. William Hagen, Customer Service Representative
- Ms. Lori Mitchell, Vice President of Operations
- Todd Greak, Vice President
- John Pruitt, Manager
- Ms. Penelope "Penny" Anderson, Legal Assistant
- Santago Serna, Site Manager
- Customer Service
- Mr. Paul Matthew Severn, President
- Contact Information
Principal
- Mr. William Hagen, Customer Service Representative
Customer Contact
- Mr. William Hagen, Customer Service Representative
- Additional Contact Information
Fax Numbers
- (770) 551-4868Other Fax
- (404) 588-7501Other Fax
Phone Numbers
- (404) 230-5555Other Phone
- (404) 588-7711Other Phone
- (770) 551-4868
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