Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Paul Mitchell-School-Atlanta has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPaul Mitchell-School-Atlanta

    Beauty Salon

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    887 W Marietta St Nw # A, Atlanta, GA 30318-5241
    BBB File Opened:
    2/11/2015
    Business Management
    • Emily Allen, Director
    Contact Information

    Principal

    • Emily Allen, Director

    Customer Contact

    • Emily Allen, Director

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I attended ************************* school of ******* in 2015. I was a student for about 3 to 4 months. I abruptly left due to personal reasons/family hardship. The school was paid by the Veterans affairs education for the entire 1 year program from my 9/11 ****. I was told by the Va that if any refund it should have been sent to me personally so I can settle the debt with the vA due to them paying for the entire program. I have reached out to the school and havent been called back. I have also reached out to corporate and customer solutions and have had no assistance with this.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sara H

    1 star

    07/29/2021

    This is the biggest financial fraud I've ever encountered , this school provides nothing that they promise during your entrance interview , educators refused to teach they would just clock in and literally hang out , when I would ask them any question I was told to "google" it ( I am paying 20k for this school ) . I don't understand how no one has cracked in to this yet , they are doing so many illegal things and don't deliver upon the program they sell . I wouldn't be surprised if they were not doing more illegal things, this so called "school" needs to be investigated and audited, the government should NOT fund this school as it's a waste of the government's and people's money . On top of not teaching or providing any thing I was sold on during my entrance interview I had a so called "educator" physically shove me in a metal door and attempting to lock me in the back room alone (which I have on video) . The school is filthy . They are taking advantage of low income people and immigrants , because English is my third language and I wasn't born here they offered to do my FAFSA for me which ended with them doing some very sketchy activity . Without me asking they tried to apply for me to get checks for spending ( which I would ofcourse had to pay back ) I told them that I ONLY wanted the amount of money needed to fulfill my tuition and I didn't want "spending" money or a penny more . They also told me I was approved for "full tuition" which I have written evidence of from the school in the form of an email. On what was suppose to be a celebration for me on my last few hours there they told me that I will have to pay an extra $3,900 for them to print off my certificate , they had NEVER informed me of this before and mind you they did all my FAFSA . They took advantage of the fact that I'm an immigrant, i have saved all the evidence of what has transpired at this school including the emails I was sent by their financial aid person stating that I got approved for full tuition . I don't understand how I did not hear about this extra $3,900 until my last few hours there, it's not right , nothing that has happened here is right . Please investigate this place I have reasons to believe that there were sketchy things happening even with the cares act checks the government provided . I saved my checks in case they are ever needed for evidence . The checks bounced when a bunch of my classmates first tried to cash them , there were also random amounts on each checks. So many things happened to me in this place that is just way too much to type but I do hope someone will do the right thing as I have gone through so much in this place , for them to hold my certificate because of their mistake is just beyond wrong .

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.