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ComplaintsforAlecia B&B
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Complaint Details
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Initial Complaint
06/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I stayed at Alecia bb in ******* ** on the *********** of May 3 and 4th of 2023...I was told that I would receive my $85 deposit back within 10 days...it took three weeks...I called and texted for that amount of time..then someone lied to me and said they sent it and showed me their proof of the following receipt...so I filed a complaint with my current bank chase and they deposited the monies into my account...5 days ago the monies was denied and taken from my account...I called the business again today with a detailed information voicemail this early morning today...it is now 9pm and she has yet to return my call or send me my deposit...I also told them I have a relative that lives there who could pick up the deposit they owe me...I want my $85 returned to me...I found her business on expedia...they can't help me...I asked over a month ago...besides that fact that no one was there to check me in for the late check in I requested...and she had to be phoned by Expedia to get us in the door...she never answers her phone when called...she is very unprofessional and lists the availabilities under many falsities...I will never trust them again and would never recommend anyone to do business with her...
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.