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ComplaintsforChef Ahki
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Complaint Details
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Initial Complaint
01/16/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On December 23, 2023 an online order was placed, totaling $67.63 for two products, one digital download which was received, and one physical cookbook which was never received (Electric "A Modern Guide to Non-Hybrid and Wild Foods) plus shipping for the physical cookbook (book, $25.99 + 1-5 day shipping, $21.65), totaling $47.64. I am ONLY disputing the $47.64 for the physical book + the shipping for said physical book. Due to never receiving my order, the company was contacted via their online form a total of two times in two weeks in January once a total of 10 business days passed and after realizing the promised 1-5 shipping time had passed. A response was never received, and on Tuesday, Jan 16, **** - my order is still pending. Due to a lack of response from the vendor and after paying so much for a specific shipping timeframe that has passed, I'd prefer to receive a full refund for the item never received + the shipping for said item.Initial Complaint
09/08/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
?I have not received my order of Organic Raw Black **** that I purchased for $23.89 USD from their site originally on June 14, 2022, Order #****. I have emailed the customer service email multiple times ********************************************** *************************************************** and ********************************* and have called (never picked up but texted back only) and texted ************ that I got from the website. I have ordered sea **** from them before and never had an experience like this. The screenshots that I included shows that they want to refund me by cash app or paypal. I paid with a debit card and those apps are targeted for scams. I asked them to refund me by debit card or Zelle and they stopped responding.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.