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Complaint Details
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Initial Complaint
05/20/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Made 2 credit card payments upfront to Limitless. Credit repair followed by business funding was goal. They have sent disputes on inquiries on my credit file to transunion but haven't seen any other bureau disputes. My transunion is over 700 so need my experian fico disputed not my transunion. Emails say they will call me with follow *** and other than 1 call in first month of service after 2 payments I haven't been contacted. Everything they have done which is only sending disputes letters to transunion I could of done for free.I demand a refund. ******Business response
06/12/2024
From: ************************* <**********************************>
Sent: Tuesday, June 11, 2024 6:37 PM
To: ******************************* <*******************************************>
Subject: Re: BBB Accreditation TerminationEXTERNAL EMAIL! Use caution when clicking on links or opening attachments and never provide your User ID or Password.
We have spoken to ******* and everything was taken care of. ******* wanted more communication with us so we will be more communicative.
Customer response
06/13/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************Initial Complaint
11/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This happened starting in January 2021 When i was introduced to this company, i was told they were providing me with business funding as a real estate investor. Once they completed all applications, they were personal loans and not business as stated. They also stated they would assist in setting up payment, tax preparation, monitoring, and more. They recieved payment and did not provide me with the serivce that was stated. I have called and emailed several times and no one has responded nor has the stated services been executed on their behalf.Business response
12/01/2022
We spoke to **************** today and cleared up all of her concerns. We offer unsecured funding that can be used for a variety of things. Our funding is not only limited to business use (please see the agreement), so this confusion was cleared up. Also, we have set up the consultation session with our tax strategist as well as the other additional products and services for ***************************
All of **************** concerns have been addressed and handled. **************** also said she would remove this complaint because it has been handled and no refund is required. I am happy that we were able to meet her needs, and she is actually going for another round of funding and we will help her save money on her taxes.
Thank you,
*****
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Contact Information
3355 Lenox Rd NE Ste 750
Atlanta, GA 30326-1353
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.