ComplaintsforVoiceStream Wireless, Inc.
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Complaint Details
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Initial Complaint
12/20/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I went into this location to inquire about cell phone service with t mobile. I have them my name and address to make sure t mobile service worked in my area. They quoted a price for 4 lines of service. I told them it was too expensive and couldnt afford to switch my service. 1 month later I received a bill from t mobile for cell phone service. I took the bill to them and they said they would take care of it. Since then Ive received 3 other bills and notices from collection agencies about the charges. Each time they say we will investigate and clear this up. We filed a fraud claim as well . They tell me that they can see that my phone number is not on the t mobile network and there are no call histories on this account but still claim I owe them money. They are trying to scam me. Please help
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Customer Complaints Summary
26,997 total complaints in the last 3 years.
10,059 complaints closed in the last 12 months.