ComplaintsforLazega & Johanson, LLC

• Initial Complaint

  05/28/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  I missed 2 months payments for my *** due to the fact my bank accounts was compromised. I was in the hospital and our street mailbox was broken into twice. That being said, my file was sent to Lazega & Johanson LLC for failure to pay the ***************. Once I was out of the hospital- I went through my mail- I noticed a letter from the Law Firm stating they would tow any cars in my driveway and block access to the entry gate. They also said I owed a balance of over $8k. I immediately- called the *** and spoke with DJ. I told her my situation and advised it had to be a mistake. I owed for 2 months and we were approaching a 3rd month that I would soon owe for, which made 3 months. With the late fees, interest and the $25 leasing fee because I have a tenant... I owed the *** $1099.85 They charged me a fee of $2,548.00 and another fee in the amount $248.00. DJ asked me to call them directly. I did and left a message. A few hours passed. I had not received a call from the law firm so I went ahead and called ****************** per the advice of DJ- from ********************************** to stop the automatic withdrawal. I also the balance of my *************** in the amount $1225.00. It is my understanding the law firm has placed a property lien on my property. I am filing this complaint because I will not be bullied into paying something I don't owe. My account with the *** is current. The only balance now reflecting on my ledger is the fee that was added from the law firm. To date- I don't know why I was sent to the law firm. It's been almost two months- I still haven't not heard from anyone. I never received a warning notice saying a lien would be placed on my property. No one from the *** can tell me why my file was sent to the law firm. I have own my property since 2005, when it was first built. We have had at least 10 different property manager companies- this has never happened to me before. I am requested the lien be removed from my *********** removed from my account.

• Initial Complaint

  03/20/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I have been paying them on a outstanding debt for the past three years **** that Included **** beginning In 2019, I begin paying 50 dollars each month I was told that this was not enough so I began paying 100 dollars, I was then threatened that If I didnt pay it off sooner it would become more expensive I asked for statements regarding this a balance never got one until the **** reflected additional fees of **** which was totally unknown to me why They attempt to garnish my wages of former employer and close bank account to no success and again I ask for a statement of a balance. I get one fro Two separate home owners manage stating the exact amount but yet this firm states I owe additional monies after I sent money in the excess amount owe and they are refused to turn over to the new management company the 2nd one in less then 6 months time since Dec. 21 when I was told I owe only a **** again in Jan. **** the 2nd company the same amount in which I mailed **** 3 money orders on Feb 16, they are refusing to send over to LS management as I speak on this day almost a month later due to conflicting statement balance this form is intentionally held my money bc I stated I would no longer send money to them but directly to my management company bc they are sending me a true reflection of my balance they failed to provide me after numerous requests.

• Initial Complaint

  03/02/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Back in April 2021 we signed a agreement with our HOA for past due amount that we know we needed to pay. On behalf of *************** Lazega and Johanson came upon a agreement (which I signed and sent that they said recently they never received and said my contract wasnt valid but payments have been sent to them). I first was I. Contact with ******************************** for months and if I was going to be behind a couple of days I would contact her via phone or email (I have emails that were exchanged). Now in 2022 almost a year later I emailed the firm to see once we made our payment what would be our next steps to release our account. I was then told via email that ******************************** took over account. I did attempt to contact him and left voicemail which he did call me back while I was working at home regarding my account and I did say that I wasnt able to speak with him at that time but would make sure to make last payments as discussed. I also sent email and payment was sent certified mail Feb 28th, 2022. Never received call again and had to tech back out to them to see again what was the next steps. Now Weds and ***************** said he didnt receive payment while l had the time to speak with him. He sent back a email saying we still owe money but couldnt be specific. I just want to get my account released from this company and pay HOA and move on but they are making it difficult. Each time I try to call back it goes to voicemail and once my husband is off work they are closed so we are unable to discuss the matter as a group.

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