ComplaintsforCoca-Cola Roxy
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Complaint Details
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Initial Complaint
10/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We bought tickets for the Ashnikko show at Coca Cola Roxy. The show was October 10th, 2023. When we made it inside the venue we noticed both of the restrooms (mens and womens) were blocked off. However, there was a line from one end of the building to the other for a restroom that was outside of the venue and only had 4 toilets for a sold out show of ***** people. The venue monitored the line, but would not let people leave and reenter the venue to find a different restroom. I waited in this line for over an hour. When I was close to the front of this line they closed that restroom and reopened only the womens restroom that was originally closed off on the other side of the building, thus reversing the line. This put me at the end of the line once more. They never opened the mens restroom. Either way, the amount of restrooms that were open at any point throughout the whole show was not enough for the amount of people there.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.