ComplaintsforDetail Design and Remodeling
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/01/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Check caster on 5/12/21 for project to begin within 2 months---began approx 8 weeks ago-- ****** wonder does not answer phone-texts or emails-- transfer directly to VM when call---phone at office same thing and to ops msg---I have been in direct contact with them to complete job-- which they say is already completed---damage to from screen door and light-- now a cabinet door falling off--no response no schedule date--- contractors only work 7-3 or 3:30. When ****** came for contract-check etc it was in the evening. I have to be home when they are there so I can check their work to confirm all is done. Therefore, I loose work and money. Still need complete contract numbers-- tile allowance number to added to my balance--I did. not use the entire allowance--need someone to show me how to access my wash/dryer & water heater where a wall was put up I got them from the ************** Calatalog.
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Contact Information
4514 Chamblee Dunwoody Rd # 449
Atlanta, GA 30338-6272
Business hours
Today,8:00 AM - 4:30 PM
MMonday | 8:00 AM - 4:30 PM |
---|---|
TTuesday | 8:00 AM - 4:30 PM |
WWednesday | 8:00 AM - 4:30 PM |
ThThursday | 8:00 AM - 4:30 PM |
FFriday | 8:00 AM - 4:30 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.