4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Troy B
5 stars02/21/2023
I've been using paya for 5 years and have processed millions of dollars of payments with them. The internet is the Wild wild west and most people don't leave reviews unless they are unhappy. The team i've worked with at paya has been 5 star people.
Paya Response
02/24/2023
We appreciate the kind words, and of course our continued partnership and you allowing us to process payments!Review from Patricia B
5 stars01/23/2023
Paya has been a fair and transparent company to work with and their support team is very responsive when I have questions.Review from Tara G
1 star07/21/2022
Noticed a strange fee that came out of my checking account for $110 (not insignificant); after lengthy research, tracked it back to Paya. What was the fee for? After finally receiving a call back after days from an account representative, he disclosed to me that the fee was due to me not filling out a business "assessment" by some weird tertiary company - though I was NEVER made aware that this was part of the process to get enrolled. I did NOT authorize this charge - so this is in fact completely unacceptable and unethical business practice. Furthermore, the token they sent me to get my account activated did not work for several months, while I continued to pay for the service. All around a joke of a company.Review from Sean
1 star11/09/2021
Paya is a horrible company. They abuse their clients financially. They continue to bill after services are canceled. Then they charge you an exit fee of $199 upon canceling your contract. DO NOT use this company. I would give it 0 stars except you have to leave at least one, which they don't even deserve.
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