4 Customer Reviews
Review from NICOLE R
1 star05/14/2024
I signed up online and technical issues so it said call but I called and no one was answering or anything just back and forth ! Horrible way to deal with fraudReview from Ava D
1 star04/22/2024
WARNING. SECURITY RISK and NO HELP from www.annualcreditreport.com. In February 2024 I ordered my free annual credit report in their website. You must enter your current address AND your past address if you had resided less than 2 years at the current residence. This is fine. My issue came after I entered both my current and past address---the site confirms and sends your credit report to your OLD address, even if you try to correct it.My credit report is sent to my old address. The website bug defaults the old address as the current one--every single time.I quickly backtracked and tried to contact www.annualcreditreport.com but their phone number is a DEAD END and relays pre-recorded items that loop you to contact Equifax, Experian, and ************ You also receive a boiler plate letter that tells you to contact one of those 3 agencies "if you have concerns" which means www.annualcreditreport.com has no ability to correct their mistake.Ironically, if you're personal financial information was compromised due to THEIR breach, you could check to see if you are the victim of fraud by asking for a free credit report. It was an awful experience.Review from Michael K.
1 star08/29/2022
I have attempted to receive my credit report, before I gave them all my information, I was under the understanding that it was free. But after receiving all my information they requested a credit card to pay a dollar. If it is free, why are they asking for a credit card number? Is this their way of stealing your identity?Review from Les c
1 star03/12/2022
3.12.2022 DO NOT ORDER FROM ANNUALCREDITREPORT - website does not work, and you only find out after you put in your social. then you are told to call, but they don't show a phone number. I followed a link on DISCOVER cc website. what the heck. i had to ****** the tele # to find it since it was not obvious on their site, only an email contact.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.