Customer ReviewsforHubzu

They work with title companies that take your ******* money then just keep pushing out closing. Ridiculous especially when this is being paid cash in full. I will be telling everyone I know to spread the word to stop using Hubzu

June 27, 2024 Via Better Business Bureau Portal *********************** ************************ RE:Better Business Bureau Customer Review Dear **************, We received your review and immediately attempted to contact you to address your concerns with ************* Services. Unfortunately, we did not find any records with your name or email as a buyer and we did not hear back from you on our request for further information. On June 27th, I called you but you disconnected the call as soon as I identified myself and referenced your review. At this time, we dont have enough information to research your concern, should you wish to pursue this further, please contact our **************** for further assistance at ****************************************** Respectfully submitted,*********************** | ******** ****************, ****************************** *************************************** P: ************ Altisource www.Altisource.com

I was the highest bidder way over the reserve price. Provided bank statements and LLC docs. I provided everything and I am a strong Buyer. I received an email several days later that my highest bid offer was declined. You cannot get in touch with anyone to answer why. Discrimination!!! Waste of my due diligence and time. Contacting attorney!

February 16, **** Via Better Business Bureau Portal ********************* *********************** RE:Better Business Bureau Customer Review Dear **************, We received your review and immediately researched your concerns. The reserve amount for this property was not made public so it was impossible for you to know if you had placed an offer over the reserve amount as stated on your review. Our research further indicates that your offer was not the highest nor the most beneficial to the seller, so it was not selected. There was nothing on record to indicate that you were discriminated against during the bidding process. The terms and conditions of the auction are posted on our website and they have been shared with you via email.Respectfully submitted,

Hubzu is a waste of time. First and foremost, bidding means absolutely nothing. Even if you are the highest bidder, they can pick someone else so don't keep bidding on a house. Also, hubzu will bjd against you just to raise the bid. It also takes forever to get any reply. Try to call Hubzu and see how much information you get. We were the highest bidder. We got a call after 3 weeks saying they had a lower all cash offer. They asked if we wanted a "back up offer" which we declined. Literally in less then 48 hours, the house went back up for auction. Hubzu also has outrageous "fees". Save yourself a headache and bypass anything that uses Hubzu.

June 14, 2022 Via Better Business Bureau Portal *************************** ******************** RE:Better Business Bureau Customer Review Dear ****************, We received your review and immediately researched your concerns; however, we are not able to identify an account with your name or the email address that you provided. Should you wish to contact us with further details, our **************** will be happy to assist and answer any question you have. We welcome your feedback and look forward to hearing from you. Respectfully submitted,

It would have been under my real estate agents info. The home address is *************************. However, you did not comment on the highest bidder is not who the house will go to or the practice listed on your site of seller bidding against the buyer.

I had little trust in the business at the beginning, but I gave it a try. Just follow the process description, keep the deadlines and keep contact in email. I am very happy with my experience.

May 11, 2022 Via Better Business Bureau Portal *********************** *************************** RE: Better Business Bureau Case No. ****** Dear **************, On behalf of Altisource Online Auction, Inc. (AOA), I would like to acknowledge the above referenced review received through the Better Business Bureaus (BBB) website on May 10, 2022. AOA owns the Hubzu.com domain name on which the Hubzu platform is hosted. Hubzu is a marketing and technology platform that allows sellers and listing agents to market properties and manage offers. We appreciate the time you took out of your busy schedule to provide us with your feedback regarding your experience. We look forward to closing future transactions with you. Respectfully submitted,*********************** | Customer Experience *********** ***************** ****************************** *************************************** P: ************ | ext: ****** | M: ************ Altisource ********************************************************* www.Altisource.com

Hubzu is the best, and the only company that I would work with.

May 11, 2022 Via Better Business Bureau Portal ***************** ****************** RE: Better Business Bureau Case No. ****** Dear **********, On behalf of Altisource Online Auction, Inc. (AOA), I would like to acknowledge the above referenced review received through the Better Business Bureaus (BBB) website on May 3, 2022. AOA owns the Hubzu.com domain name on which the Hubzu platform is hosted. Hubzu is a marketing and technology platform that allows sellers and listing agents to market properties and manage offers. We thank you for choosing our company and providing us with your feedback. We look forward to closing future transactions with you. Respectfully submitted,*********************** | Customer Experience *********** ***************** ****************************** *************************************** P: ************ | ext: ****** | M: ************ Altisource ********************************************************* www.Altisource.com

Worst service from any company. They rip you off with fees and they don't have a clue what they doing. Avoid this company by any means.

February 11, 2022 Via Better Business Bureau Portal *********************** ******************** RE: Better Business Bureau Customer Review Dear ****************, On behalf of Altisource Online Auction, Inc. (AOA), I would like to acknowledge the review dated 02/02/2022. AOA owns the Hubzu.com domain name on which the Hubzu platform is hosted. Hubzu is a marketing and technology platform that allows sellers and listing agents to market properties and manage offers. We appreciate your feedback and would like to have the opportunity to address your concerns. Our records dont show that you have been charged with any fees. Should you or the BBB have any questions or concerns, please contact me directly at the phone number or email listed below. Respectfully submitted, Customer Experience *********** ***************** ****************************** ***************************************** ************ Altisource ********************************************************* www.Altisource.com

The app is poorly constructed and I became suspicious. I checked the property that is on auction. It is NOTHING like they claim. The house is in shambles. And, they make it sound like its wonderful! The house shouldnt be mentionedjust the land. There are a couple outbuildings that *** be usable, but that is it. No well, and I would be concerned about the septic system. There are tarps on portions of the roof and too much exposed rotten wood to be safe. I would be concerned about walking on the floor. This is a con. Be aware of ******************* in ********, **. Beautiful piece of property, but dont think the house has any value. I suggest the owner/bank find a more reputable way of selling this property.

February 1, 2022 Via Better Business Bureau Portal ***************************** ************************ RE:Better Business Bureau Customer Review Dear ********************, On behalf of Altisource Online Auction, Inc. (AOA), I would like to acknowledge the review dated January 28, 2022. AOA owns the Hubzu.com domain name on which the Hubzu platform is hosted. Hubzu is a marketing and technology platform that allows sellers and listing agents to market properties and manage offers. We appreciate your feedback as it refers to your experience with the website. However, the website has disclaimers which state that the property information and any photographs provided are for reference only and are not guaranteed to be an accurate or recent depiction of the property. In addition, it is the buyer's responsibility to independently verify all property information and inspect the property. The property description has been updated to reflect that the property requires work and that portions of the roof are tarped. This update does not exclude the buyers from due diligence prior to placing their offer. We thank you for your feedback. Should you or the BBB have any questions or concerns, please contact me directly at the phone number or email listed below. Respectfully submitted,Customer Experience *********** ***************** ****************************** ********************** ********************************************************************** www.Altisource.com

They make more money charging $1 to check your credit card .. It's a joke, you bid, you "win" they do not accept it which I understand that was in the agreement... it's back up for Auction, once again, charge that $1 to check credit card again... Another winner this time $15,000 more then what my bid won , SHOCKER it's back up for bids again !!!! I have an idea !!!! JUST START BID at reverve price.. Think about it, THOUSANDS and thousands houses up for auction all over the USA !!! ADD up all those dollars !!! I'm done bidding, they want top dollar for a place that has no guarantees on anything ...

October 18, 2021

Via Better Business Bureau Portal
***** *******
***********@att.net

RE: Better Business Bureau Customer Review


Dear Ms. *******,

On behalf of Altisource Online Auction, Inc. ("AOA"), I would like to acknowledge the review dated 10/14/2021. AOA owns the Hubzu.com domain name on which the Hubzu platform is hosted. Hubzu is a marketing and technology platform that allows sellers and listing agents to market properties and manage offers.

We appreciate your feedback and please rest assured that it has been shared with management. With regard to your concern. The one-time non-refundable $1 charge is one of the mechanisms we use to verify your intent as a serious bidder with the intent to purchase the property, if your bid is ultimately selected.

We thank you for your feedback. Should you or the BBB have any questions or concerns, please contact me directly at the phone number or email listed below.

Respectfully submitted,

***** ******* ext: ****** | M: ************
Altisource�®
P.O. Box 105460
Atlanta, Georgia 30348-5460
www.Altisource.com