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Find a Location

Sluttybrows has 1 locations, listed below.

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    Business ProfileforSluttybrows

    Facial

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    141 MAGNUM ST, Atlanta, GA 30303
    BBB File Opened:
    7/5/2022
    Years in Business:
    3
    Business Started:
    10/18/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/27/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    On March 25, 2023, I received a ******* of ***** Brows from this "artist". I was selected to be a "model" as she performed the ******* as part of a class that she was teaching. I paid as reduced amount for the ******* since I was a "model". The ******* took longer than estimated but I understood since she was teaching. I loved my brows. She did not schedule an appointment for a touchup at that time but told me to schedule online. I had a trip out of the country in the next 5 weeks so she recommended that I wait until after my trip to schedule the touchup that's suggested within 4-6 weeks. Upon my return, I attempted to schedule on a Saturday as I had to travel from my home *********** to GA. ********* are only offered on Tuesday and Saturday. Unfortunately, her books seem to only be open 1-2 weeks in advance. I understood and on 2 separate occasions I asked if she had availability on a few Saturdays in June then a few Saturdays in July. I was unsure at that time if she was unavailable or if the books had not opened yet. Twice she redirected me to her booking site. I am required to schedule my work a month in advance so I asked if she would be willing to look ahead at the end of July since the dates were not posted on her booking site. She refused to provide any info on her availability. I finally found a date once the July dates opened. I scheduled for 7/22 for the touchup. She immediately canceled and sent me an email saying this is a class date and either I can find another date or she would issue a refund. I couldn't believe she canceled after I found a date that worked. I told her that I had been trying to schedule for weeks and asked if she would work with me since I had to travel. She responded that she is unwilling to ******* me because I've been rude and disrespectful, which was far from the truth. I am unsure if this treatment is because I served as a "model". She refuses to ******* me and I have not received a refund yet. Terrible customer *******.
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