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ComplaintsforBerman & Rusenko
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Complaint Details
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Initial Complaint
06/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I am a ******** ******** with dual citizenship, and *** had **** **********************s firm file my ** taxes since 2016. I told him twice that Im a ** citizen. (See Email 1, 2) But for ********, he filed a 1040NR for aliens and not ** citizens (see tax returns from ********). When I emailed him about this mistake on 1/22/23 (Email 3), he never responded, so I had a friend of mine call him (Im in ***** and theres a time difference), and Mr. ********************** told him that he refuses to amend the returns because I have never owed taxes and that amending them was unnecessary. My new accountant told me that I never received my COVID stimulus checks since my taxes were filed incorrectly. I told Mr. ********************** about this, and he said on May 12 that he would amend my returns only for 2020 and 2021, and not the other years (Email 4). Its been over a month since he agreed to amend his mistakes, and *** emailed him twice since (Email 56), but he has ignored both emails. *** asked his firm several times to apply for my stimulus checks (Emails 79), and they have told me that they applied for them (Emails ****), but I never received them. When I asked him to provide me with proof that he did apply (Email 6), he never responded, which leads me to believe that he never did apply for them. If so, this means he billed me for a service he never carried out.In 2020, he mistakenly filed my taxes twice, on 2/19 and on 2/20, and I received a letter from the *** and a balance due (See *** letter). I had to pay him to handle this, but I shouldnt have been charged as this was the result of his mistake in filing the wrong form twice (1040NR and not 1040).I suffered financial loss by never receiving my stimulus checks. I should get a refund for all the years he filed my taxes incorrectly, for the amount he charged me to respond to an *** letter that stemmed from his mistake, and he should be reimbursing me for my stimulus checks.I am currently in ***** and can be reached at *********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.