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Find a Location

Global Payments, Inc. has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGlobal Payments, Inc.

    Financial Technology
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.02/5stars

    Average of 89 Customer Reviews

    Customer Complaints

    248 complaints closed in last 3 years

    75 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/6/2021

    Years in Business: 54

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Check Processing Services

    Business Details

    This is a multi-location business.

    Find a Location

    Global Payments, Inc. has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3550 Lenox Rd NE Ste 3000, Atlanta, GA 30326-4334
      BBB File Opened:
      9/28/2001
      Years in Business:
      54
      Business Started:
      1/1/1970
      Business Started Locally:
      1/1/1970
      Business Incorporated:
      9/1/2000
      Accredited Since:
      8/6/2021
      Type of Entity:
      Corporation
      Alternate Business Name
      • TSYS Merchant Services
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Suelleyn P. Tornay, Registered Agent
      • Mr. Cameron Bready, President/CEO
      Contact Information

      Principal

      • Mr. Cameron Bready, President/CEO

      Customer Complaints

      248 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      We entered an agreement with TSYS/Transfirst 07/08/2016 as a referral partner program in which we are paid a monthly residual for each business that we referred to them for merchant services and an account was opened. Since then, we only made on referral and received monthly residual payments for the one referral since 2018 for less then $2.00 per month in residual payments. On 06/05/2024 our bank account was debited in the amount of $30.99 with a memo of a monthly fee. We were never informed that there would be a monthly fee being charged prior to the charge hitting our account. We immediately reached out by phone and email and have been fighting with Transfirst/TSYS since then to refund the authorized charged to our account and to immediately close the residual partnership account. They have refused to refund the fee claiming that it was correct, will not provide a decent explanation of why we are being charged and have refuse to close the account as request. We have contacted our bank to get a refund of the authorized charge and are awaiting the outcome. We want this account close, the fee of $30.99 refund and not further contact from the business once that is done.
      Read More

      Customer Reviews

      89 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Richard G

      1 star

      07/09/2024

      This is a dishonest company to the core. As a physician I signed up for their terminal and was being charges $197/month. After I left them and went with square, they said I did not notify them and they charged me for 6 years as I did not recognize **** on my bank statement and thought it was for something else. They had my phone number and e-mail address and could have easily notified me that I was being charges $200/month with no transaction. My last card that was processed was in 10/2016 and I discovered this in 7/2024 so almost 8 years of charges for almost $12,000. They made no apologies and refused to offer any refund whatsoever. It doesn't that surprise me that they get 1/5 stars. Its really criminal activity and unfortunately I am very busy and cannot go through every charge and look for this kind of activity, but I now will because of this.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

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