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The Mission Motif has 1 locations, listed below.

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    Customer ReviewsforThe Mission Motif

    Furniture Stores
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    9 Customer Reviews

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    • Review from LAUREN R

      5 stars

      08/11/2022

      On 2021.12.4, I ordered one Park Slope chair. Because of the disruption in the supply chain due to COVID-19, it was delivered on 2022.8.11. The chair in ********************* and cherry stain is bold, handsome and weighty. A male 6 feet and more will appreciate sitting in this chair. Thank goodness for furniture sliders :)I have had the opportunity to work with ***** in purchasing several pieces. I appreciate his knowledge and know-how. **************** is number one for him and Mission Motif.

      The Mission Motif Response

      08/12/2022

      ******* thank you for the review. We appreciate your business.
    • Review from Fran E

      5 stars

      05/18/2022

      Great service from Mission Motif. Beautiful store. Beautiful pieces. The employees are professional. They were easy to work with and delivery was great too.
    • Review from Dan D

      5 stars

      05/13/2022

      Great service, great company, great product! What more could you ask for.....Professional, courteous, and knowledgable.

      The Mission Motif Response

      05/14/2022

      Thank you *** for the terrific review. We look forward to working with you again.
    • Review from Stephanie V

      5 stars

      04/05/2022

      Recently purchased a stained glass lamp to match one I had bought a couple years ago from Mission Motif. When second lamp arrived, the shade was somewhat misshapen and the size of the harp prevented inserting a bulb without disassembly of lamp. I reported the problem to Mission Motif and provided pictures of the issue, and they responded swiftly to ship another shade and extra adequately sized harps, along with a return authorization for the other one. This was handled so professionally, efficiently and with such care, that I'm already contemplating ordering a floor lamp from this same company. I am so glad they were there for me. This level of customer service is how I would hope all businesses would aspire to.

      The Mission Motif Response

      04/08/2022

      Thank you ********* for the review. It was a pleasure working with you on this purchase and the follow-up that needed to occur.
    • Review from Michael T

      5 stars

      03/16/2022

      We wanted 2 ***************************** ******** Rugs. Mission Motif was able to assist with great prices and customer service. We dealt with ***** who kept us apprised of developments all the way from placing our order through delivery, Both rugs recently arrived and we are glad to be added to their list of very satisfied customers.

      The Mission Motif Response

      03/17/2022

      Thank you ******* for recognizing ***** and our customer service. We are fortunate to work with very skilled craftspeople that produce these extraordinary rugs.
    • Review from Loreen A

      5 stars

      12/29/2021

      I ordered a craftsman style vase and it arrived in 2 days unscathed. Great packing job and service!
    • Review from Tanya L

      5 stars

      12/28/2021

      Excellent customer service. my order was sent nicely packaged, exactly in the time frame they gave when I purchased it. A+ service.

      The Mission Motif Response

      01/28/2022

      *****, Thank you for the review! We appreciate your business.
    • Review from Elizabeth C

      5 stars

      12/07/2021

      We have been shopping at the Mission Motif for several years and have bought furniture, lamps, artwork, and rugs from them. We have been very happy with the things we have bought as the quality is superior. They have beautiful things mostly in an arts and crafts style and are always adding new items. The staff has been a pleasure to work with and very helpful to us as we have gone through a renovation. We highly recommend the Mission Motif.
    • Review from Cindy A

      5 stars

      11/29/2021

      We purchased 4 mission style rugs from Mission Motif. They all look great with our mission style sofa and bed. The quality of the rugs is superb. The colors are true, which made it easy to match with our new sofa. Laura went out of her way helping us get what we wanted. She updated us frequently on the status of our rugs. COVID has made it difficult to predict when items might be available. The rugs were wrapped beautifully for shipping, and each arrived when we were told they would. We will definitely be shopping with them again. Cindy A., from California

      The Mission Motif Response

      11/30/2021

      Cindy,
      Thank you for the 5 star review! We are so pleased that the Mission Style rugs look great with your Mission sofa and bed. We appreciate your business!

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