Business ProfileforHiscox, Inc.

BEWARE!! YOU WILL BE BILLED MONTHLY WITHOUT EMAIL NOTIFICATION.Letting a BUSY business owner know when a payment is drafted from their business account by email notification is very common with EVERY business.However, its a deceptive practice if the BUSY business owner with MANY bills, etc. does not get an alert by notification. Although my issue was small, I am one of many people who did not understand this until I updated my card. Most reasonable businesses offer that service especially with a BUSY business owner. Luckily for me, this was my 9yr olds budding summer gig that was over in September 2023. However I was billed $26.25 unbeknownst to me until I updated my card. Meaning that I'm out of roughly $175 based on them needing documented proof that I have not sold lemonade since Oct. Well the squeeze is not worth the juice. As license run from January to December meaning that I would still miss the money from November and December. No this is not much money less than $200 but still a hefty price to pay for my 9yr old to have a cool summer. I think it's deceptive to not send a monthly payment notification. Efficiencies and accountability are what is lacking, but otherwise an easy business to work with. Fighting me over $175...keep it and use it towards developing a monthly email alert notification system like the rest of the U.S. The customer is not the priority with such a minor fix needed on your part to avoid angry customers for a company that is nationwide. But this is an easy way to become a millionaire by telling business owners Sorry ******* you shouldve read the initial sign up and remebered it. Oh and the fact the rate was about to renew to roughly $30 had I not caught this in time was the only email I received since Oct 2023 is quite telling. Oh wait I received one for *** with updates to their policy and terms too. Do better by your customers.