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Find a Location

Mavericks Insurance and Warranties has 1 locations, listed below.

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    Business ProfileforMavericks Insurance and Warranties

    Insurance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Atlanta, GA 30374-7000
    BBB File Opened:
    8/29/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Insurance companies

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/04/2023

    We have been requesting updated policies since 11/21, we keep getting the run around from *************************** and *****************************. They have been of no assistance with providing correct updated policies, and ***************************** was extremely unprofessional and hung-up in my face multiple times. He exudes childes behavior and should not be managing anyone's policy yet alone other agents. The lack of updates or providing the requested is not causing the borrower's funding to be delayed. We have let the customer/ client know this as well. ******* never answers her phone or voicemails, and ***************************** has now stopped answering the calls from our company regarding this matter.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Heather L

    1 star

    04/12/2024

    1.Maverick Warranty has been of no help when it comes to the warranty coverage for foundation repair for my client. They have continued to drag their feet and heels when it comes to standing for their warranty on a property that has significant foundation issues that is extremely visible. Maverick is a warranty company that sits on repairs, denies warranty claims on foundation repairs needed even after the home has failed inspection due to foundation. A second opinion on the foundation was provided and this foundation company found over $40,000 worth of foundation issues needing repaired. My client had a contract on the home to sell when the contract fell through due to the inspection failed due to the foundation. We have now needed to bring in the ***** Attorney General to perform an investigation on this matter, as well as gather estimates for repairs ourselves and they continue to not care by again, repeatedly denying warranty on a damaged home. i.Previous assessment completed 02/02/2021 Assessment Denied ii.Previous Assessment completed 11/11/2021 Assessment Denied iii.On 11/15/2023 property failed inspection due to the foundation iv.On 01/31/2024, a claim was submitted to have the foundation measured v.On 2/6/2024 Maverick Warranty Hired Lighthouse Engineering to schedule with client and Tenant vi.02/15/2024 Lighthouse Engineering went to property to conduct inspection vii.On 03/11/2024 Lighthouse Engineering provided an inspection report viii.On 3/11/2024 ***************** denied warranty claim ix.On 2/6/2024 My client hired two separate foundation companies to get additional reports 1.3/1/2024 company 1 gave us a report indicating that foundation repairs were needed 2.3/26/2024 company 2 provided a report indicating that foundation repairs were needed x.Company 1 report quoted ****** to repair the home xi.Company 2 report quoted ****** to repair the home

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

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