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Find a Location

The Waggin' Wagon has 1 locations, listed below.

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    Business ProfileforThe Waggin' Wagon

    Mobile Pet Grooming

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2990 Rivergreen Ln SE, Atlanta, GA 30339-8550
    BBB File Opened:
    5/4/2020
    Business Management
    • Mr. Wayne Burney, CEO
    Contact Information

    Principal

    • Mr. Wayne Burney, CEO

    Customer Contact

    • Mr. Wayne Burney, CEO

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/17/2021

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Date: 9/15/21 Amount: $150 plus $20 tip Service requested: Grooming of a golden retriever, bath, brush and removal of matted/knotted areas around the dog's chest and stomach. Service received: Dog was shaved completely from his head to his tail The groomer is mobile, the truck was located outside of my home. The groomer should have asked permission to shave the dog completely. I would have refused this recommendation and consulted another groomer for a second opinion. When I spoke with Erin ****** (WW Employee/Owner) to ask for a refund, she treated me beyond poorly - raised her voice, called me a "cruel inhumane pet owner", and welcomed me to write negative reviews saying "I'd LOVE to see how influential you are". It is extremely common for this breed to have mats and knots, and Leo only had them on his chest and belly, not his entire body. This company is negligent - in speaking with Leo's vet and other groomers, you never shave a double coated, long hair breed.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Atlanta & NE Georgia

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