5 Customer Reviews
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Review from Lisa R
1 star08/13/2023
Save yourselves the aggravation!Bulldog movers provided the WORST moving experience I have ever had (and I have moved a lot)! Moving my elder mother was stressful enough, but this moving company made it absolutely horrific! The words incompetent, and unprofessional come to mind.- Two of the movers got into an argument and were cursing in my mothers living room. - One of the movers wanted asked to use my mothers phone so he could call his girlfriend to pick him ** in the middle of the job.- Without notice, the supervisor drove off after 1/2 the items were in the truck and left boxes in the lobby of the apartment building.-When I called to express my concerns, they were dismissive, condescending, and defended their team. -They provided no apology and no follow up call to resolve our dissatisfaction.- The move 2 ************ move took 12 hours total! 10A-10P.The 1 star is for the ***************************, who was professional, competent, and really wonderful.
Bulldog Movers, Inc. Response
08/15/2023
****************, my name is **************'m the customer service manager. Please give me a call at ************.to discuss your experience. Thank you.Bulldog Movers, Inc. Response
08/29/2023
****************, please call to discuss your experience with Bulldog Movers at ************.Thank you.Review from Connie A
1 star07/13/2023
We hired Bulldog movers to move items from a storage unit into our new office. Our complaint is that it took over 7 hours for the 3 hour job. We were in the parking lot of the storage unit at 2pm, as they requested, and they were expected to arrive by 3pm. They did not arrive until 6:30 pm, which didn't give us time to move boxes so we could find the items we needed. We were very clear on what we needed them to do and the time frame we had to work in. When I complained they said that they were sorry, and since they were delayed on another job, they would schedule us for another time and we would need to pay another 3 hour minimum fee, but they wouldn't be late this time. I'm sorry, but they weren't supposed to be 3 1/2 hours late last time! Sadly, we are in the process of finding a mover we can depend on for the rest of our move.Review from Jonathan S
5 stars06/11/2023
We recently had a move with multiple pickup locations over multiple days and we could not have been happier with our experience! I would recommend Bulldog to anyone - they do what they say they're going to do when they say that they're going to do it. **** and his crew were total class. You can't go wrong with these guys!Review from Alice D
5 stars04/30/2023
The ************* headed by ***** arrived on time and got to work immediately. ******, *******, and ****** were the other three members of the team. They were very efficient in moving all of the furniture from my first floor to the garage and upstairs so that my floors could be refinished. I will request the same team return when the floors are done and I need everything moved back. Communication is good when arranging all this with Bulldog Movers.Bulldog Movers, Inc. Response
04/30/2023
Thanks so much for sharing this *****! Were glad to hear ****** and his team impressed. We look forward to helping you in the future! Thank you for your business.Review from D. M.
1 star08/23/2022
Horrible company! They dropped and damaged my piano in my living room, breaking the pedals completely off and damaging the veneer. They denied all and ****** asked ME where the pedals were. The repairs are substantial and they completely lied about damaging my piano. NEVER USE THIS COMPANY!Bulldog Movers, Inc. Response
08/26/2022
Hi ******, we attempted to repair your piano by sending out a repair tech. We did this even though you selected the most basic valuation that does not require us to attempt to repair. We advised the piano could be repaired, but you expected a full restoration of the piano and not a repair of the damages that resulted in the move. We then offered to process your claim at your elected valuation of 60 cents per pound. Unfortunately, you cut off communication before we could close out this claim. I believe you are upset because you did not pay your bill and we have attempted to collect from you since we performed a service that you did not pay for. If you pay your bill, we would be happy to send another repair tech out to repair the damage. We would also be happy to process your claim at 60 cents per pound if that is what you prefer.Customer Response
08/26/2022
Your claims are completely false. No attempt was made to send a repair tech! I most certainly expected you to replace the pedals that were broken off as well as repair the veneer as I witnessed that the movers DROPPED my piano, keyboard down in MY living room! I most certainly will NOT pay a bill when my piano was damaged to this extent. Further your company denied breaking the pedals off which were in tact while leaving the home that you moved it from! I have witnesses who will be happy to attest to this. This company is completely unethical!Customer Response
10/03/2022
None of this is true! ****** denied breaking the pedals on my piano but admitted that ******** and his helpers dropped my piano in my living room keyboard down. This I witnessed and called ******* at Bulldog immediately. No one offered to repair my piano, only to pay the sixty cents per pound. I recently received the following text from them offering to repair the pedals which is an admission that they did indeed break them but only if I paid the bill first. I have an evaluation for the damages from ****************** which totals $$3745.00. The offer to repair pedals is ridiculous. They must be replaced. The veneer is also damaged which ****** initially admitted. **************** has once again investigated this claim and has removed the charge from my card.
Customer Review Rating
2.6/5stars
Average of 5 Customer Reviews
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