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            Business ProfileRareelectrical.com

            New Auto Parts

            Contact Information

            2625 Piedmont Rd NE STE 56

            Atlanta, GA 30324-5906

            Visit Website
            Email this Business
            (866) 695-0363

            Business hours

            8:00 AM - 6:00 PM
            Business Hours
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM

            Customer Reviews

            1/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            RareElectrical.com is full line supplier of Alternators, Starters, DC motors and related components.

            Products & Services

            Rareelectrical.com provides the following services:New Auto Parts, Industrial Equipment,Marine Equipment.

            Business Details

            Location of This Business
            2625 Piedmont Rd NE STE 56, Atlanta, GA 30324-5906
            Email this Business
            BBB File Opened:
            1/19/2012
            Years in Business:
            12
            Business Started:
            1/19/2012
            Business Started Locally:
            3/19/2012
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            8:00 AM - 6:00 PM
            Su:
            8:00 AM - 6:00 PM
            Business Management
            • Mr. Iliya Sokolovsky, CEO
            Contact Information

            Principal

            • Mr. Iliya Sokolovsky, CEO

            Customer Contact

            • Mr. Iliya Sokolovsky, CEO
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/12/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I ordered an alternator for my boat through Amazon on 7/3/24, mainly because the seller made a representation that the part would arrive no later than 7/11/24. The seller shipped the part on July 5, and it arrived at a "carrier facility" on 7-8 and then never moved. When the part did not arrive on 7/11 as promised, I contacted the seller via online chat (apparently they don't have phones) and was told that the part was lost and they would make a claim with the shipper, and have refused to refund my money until they are assured that the part they lost is found and returned.
            Read More
            Read 9 More Complaints

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jerry F

            05/05/2024

            The starter I ordered was listed for my application they have no phone number to contact them to find out if it is the correct replacement. By the time I had emailed them the oem part number they had already sent the starter to me it took approximately a week to find out they don't have a starter that will fit although it was listed. And then they charged me 104 dollars. I'm really thinking that this is just another one of those scam companies that pray on hard working people and sit there making money

            Rareelectrical.com Response

            05/06/2024

            Dear Customer, I am sorry you are not happy with your purchase. We strive to provide excellent customer service and reply as quickly as possible to our customer's messages. Please be assured we are an official company and this is not a scam in any way. You purchased the starter on 3/28/2024. You messaged us two days after your purchase on Sat, 30 Mar, 2024 02:55 asking, What is the difference between a m105611d1 and a m105611d5? Our customer service department responded on Sun, 31 Mar, 2024 requesting the exact *** number from the specification list for your ***** white tractor. **************** cannot research and ensure the correct part has been ordered without the *** number from the User Manual spec sheet. You never sent the requested *** number. Your return was processed as damaged and a restocking fee was applied as the part was returned with oil stains and scratches. I will reach out to the customer service department and have them process a one-time refund for this restocking fee.
            Read 11 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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