Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Volvo Auto Assembly has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforVolvo Auto Assembly

    New Auto Parts

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    930 Chattahoochee Ave NW, Atlanta, GA 30318-3702
    BBB File Opened:
    7/1/1997

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my 2006 Volvo to auto disassembly Volvo in June of 2023 for a engine replacement. They gave me a 90 day guarantee on an engine that supposedly had approximately ***** miles on it. My original engine had approximately ****** miles on it and they informed me that the valves were bent and the block was cracked.I purchased the used for approximately **** which included changing the timing belt, the water pump, and the serpentine belt.When I initially picked up the vehicle it ran ok.After about 6 weeks it kept cutting off so I took it back because it was still under warranty.They mechanic fixed it and I picked it up about a week later and it drove fine for about six more weeks.One day I went to pick up my son and when I arrived at his house the car shut off and wouldn't start at all.I had it towed back to their shop because it was still under warranty.Initially the mechanic looked at it and informed me that the timing belt broke because the tensioner was not set right.Then the owner came and wrote a ticket and told me that they would check the vehicle and let me know.They kept the vehicle for about 2 months and when I called to ask about it I was told that the engine was removed and that they were waiting on me to "pay" them so that they could repair my vehicle.I informed them that the vehicle was still under warranty when I brought it back to them and that no one informed me about what was going on with my car over the last two months.So I went to the shop and saw that my vehicle was in the same place that it was two months ago and the engine was still in it.Then I asked to speak to the owner whom later contracted me and tried to say the same thing about me "paying" them. I informed the owner that the vehicle was still under warranty when it stopped running and that I was told by the mechanic not to worry about it that they would fix it.He said I needed to come back in so that they could write up another ticket to check the vehicle again.After completing the ticket I wait approximately another month before I call and the owner said he needed to show me something related to the vehicle.I arrived and the whole story changed. He said I ran over something because a pulley was bent and that is what he claimed caused the belt to brake.I informed him that I was the ONLY person that drove the vehicle and that I didn't run over anything.The mechanic NEVER looked at me while we were talking because he changed his entire explanation after initially inspecting the vehicle with me several months prior.At this point I didn't trust anything they said or did so I had my vehicle towed back to my residence.In my opinion this was a con on orchestrated by the owner and the mechanic had little choice but to play along.I don't trust them and will not buy any parts or request any services from this business again!!!!
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.