Business ProfileforSONS Automotive Group

On March 16, 2024, after agreeing on several Purchase Agreement Discounts from both the *** Dealership, Corporate ***'s Military Veterans Discount (confirmed eligibility per ID.me) , ****** Auto Program Discount, *** Loyalty Discount, Depreciation Adjustment, and a Rebate, Only part of the Agreed upon Discounts were granted. We were told the Dealership Finance Manager would make sure all the Discounts were included and identified in the Final Purchase Agreement and adjustments would be made to reflect the negotiated and agreed upon Discounts .with both the Salesman, Sales Manager and the ****************************** Discount which would not be reduced by any other Discounts. The *** website said the Program was designed to maximize Discounts and not reduce the dollar amounts from the published Chart of *** Vehicle Model Types and other Discounts from other Programs. but when we reviewed our paperwork over the weekend....March 17 and March 18, 2024 we discovered there were no descriptions of any of the Discounts we discussed, even though we complied with requests to bring in validated eligibility and entitlement to the the Partnership and Co-Marketing Promotions between ******, Corporate *** Military Discount, Local *** Loyalty Discount etc.On March 16, 2024, we paid $ ********* in full for the vehicle and all related expenses only to discover 24hours later that several Discounts had not been granted as agreed upon. Fortunately we have details written on *** South Atlanta's "Internal Use Only" Purchase Agreement Worksheets" and the *** Corporate Website Marketing Programs for both Financing (with 2 exclusions/restrictions and the Military Discount plus other cogent evidence.Both, The Dealership and the National *** Call Center responses were untimely and egregiousl. None of the promised Assistance was ever provided to receive the full amount of Advertised Discounts...even after we delivered the. Documented Eligibility validations.