43 Customer Reviews
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Review from Tina F
1 star06/15/2024
I received an invoice from this company for parking fee for 5/23/2024 for $85.00 for two hours of parking. If paid within 15 days of the receipt of the letter the fee is only $45.00, RED FLAG. First of all the parking was paid on 5/23/2024 via a LINK posted in the parking garage.A dispute was opened and proof of payment was sent to the company on 6/12/2024, to which they immediately responded that they were waiving the notice on this occasion as a gesture of good will. GO FIGURE. This occurred at *************************************************. Please, be aware and keep your proof of payment handy.Review from Janet K
1 star06/10/2024
I received a letter on 6/10/24 stating I owed $90 for a parking fee they said occurred on 5/1/24. Why did it take more than a month to send a notice? This was for a car I have never owned that was parked at a place I have never been and I was out of town on the day the car was parked there.This is a total scam! I have no idea how they got my name and address or how they associated this car with me! Scary!Review from Shannon S
1 star05/21/2024
Terrible company. Sent me an invoice despite having been a registered guest parking in designated parking on property and when I filed a dispute they voided it, charged me more and customer service told me it's the property that controls this not them. I called property and they said it's all on Professional Parking since set up through them. I filed another dispute and gave tons of info, names of appropriate parties, proof I parked legally, etc. and STILL received another bill and denied dispute for EVEN MORE MONEY as I did not pay in the timeframe when my disputes had been filed (as their own website literally says not to!!!). I love visiting the friend living in said complex but won't be visiting now or at least not driving there because this joke of a company is in charge. Ridiculous and should not be allowed to operate under false pretenses and charge people fees for following the guidelines THEY set. Yes, I am very angry so the all-caps is necessary. Treat people better and stop taking advantage.Review from Jensen K
1 star05/20/2024
Scam This has to be an Inside Job I actually work for the company who owns the Building..Review from Michelle W
1 star05/17/2024
I visited my daughter at her apartment in *******. Your greedy company charged me for parking in her apartment parking area. Ive been parking there for years and now you are charging me. You denied my dispute parking charge ***********. I am a disabled Gulf War Veteran, and I protected you, this is the THANK YOU I get?!! I will be speaking out against your company EVERY chance I get! I will report your company to the BBB, post my experience on ALL social media platforms. Your business will never succeed due to your thievery and evil ways! They rejected my dispute and forced me to pay $94.00 to include admin fee. Please investigate and audit this company, because they are ripping innocent people off. I am requesting my money back. They don't have any business ethics or values. I would rate them lower if I could!!!Review from Am B
1 star05/07/2024
They are crooks. They don't have signs then they send you a notice/citation then they reduce it by default and still charge more then what a parking would be.Review from AM H
1 star05/02/2024
Paid full price to park in a deck using the link on the parking signs, on two different occasions. Did not overstay either time and yet they've sent me multiple letters for those dates demanding $85 for an "over-stay" charge. I have email records of my receipts (from them) that is date/time stamped and I can't get ahold of anyone to dispute. Frustrating!Review from Farah P
1 star04/11/2024
The valet service I used uses this parking garage for the restaurant connected to it. We paid for valet and they sent us a letter charging us $45 for parking here and not paying, this feels like a scam.Review from Brian S
1 star03/16/2024
Complete scam, ripping off the public. I received an invoice with a parking charge for $85. I parked in a parking lot with a sign indicating public parking: the parking signs in the garage are horrendous, some indicate resident other indicates guest and the pay online notice is barely visible. Its amazing the *************** allows these guys to operate. If you attempt to appeal, no one ever gets back to you.Review from Willie H
1 star03/06/2024
Total SCAM! I received a parking ticket in the mail from this company stating that I did not pay for parking. I know I did as I remember paying and I have my bank statement proving so. I submitted my bank statement to this company which they declined because my bank statement does not have my car tag number attached. Complete lunacy. I called trying to resolve this matter and was abruptly hung up on. COMPLETE SCAM!!!
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