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            Business ProfileCole's Classroom

            Photography Schools

            Contact Information

            600 Galleria Pkwy SE

            Atlanta, GA 30339-5994

            Visit Website
            Email this Business
            (731) 468-5346

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            600 Galleria Pkwy SE, Atlanta, GA 30339-5994
            Email this Business
            BBB File Opened:
            2/6/2020
            Years in Business:
            11
            Business Started:
            1/1/2013
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Ms. Betsy Davis, General Manager
            Contact Information

            Principal

            • Ms. Betsy Davis, General Manager

            Customer Contact

            • Ms. Betsy Davis, General Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Requesting a refund from "Coles Classroom" of the $49 that should not have been charged. The charge to my credit card was made on 16 April 2024. I have attached a document that describes the details of why that money should be refunded to me.
            Read More
            Read 3 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Loran D

            05/08/2024

            I replied to a trial of their product. Their conditions for the trial was not clear to me that I was buying a membership. I was waiting on a link to the product I was doing a trial on. I later discovered their link went to my spam folder, but given their lack of response, I've not yet logged onto their sight to access any product. I've tried to reach out to ****** via their website and they have never responded. I also requested a refund and asked that they cancel any further billing. After reading other complaints I'm feeling scammed too. Their lack of response causes me to question their validity as a company I want to associate with.

            Cole's Classroom Response

            05/11/2024

            Hi! The customer did not contact our support team using the email address: ******************** We have also searched our support inbox and no communications were found under ***********************. Though the customer was sent a reminder email, there was no cancellation done through the website or by reaching out to the support email. We have already cancelled the customer's account and in an act of goodwill, we have refunded the $49 charge.
            Read 2 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

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            BBB reports on known marketplace practices.

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