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ComplaintsforPrime Pizza
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
03/29/2024 ***** prime pizza seems to not care about the health and safety of others. I would like for a health inspector to go out and inspect the property see why the food here has caused me to hospitalized. Due to throwing up all the food, from just a bite. They have a 2.4 and they are rude while serving our citizens bad food. They dont give refunds or fix the problem. So fox 5 or you guys should go check it out.Business response
04/12/2024
When the customer placed the order, the person taking the order was in a bad mood. We got this report and we immediately let go of that employee for his behavior. We are here to work with the customer and will provide free food for the customer for the inconvenience. We never get negative reports regarding our food quality so this really caught our attention and we are willing to make this right with the customer and make Trenton ****** happy by providing free food or reimbursement.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.