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ComplaintsforBizlaunch.io
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/29/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I saw a video ad on ******** for BizLaunch for marketing services to create ads, funnels, content and run campaigns. Went to BizLaunch.io, scheduled a call and signed up. The cost was $12,000 for their Done For You package. I did not have but with $1000 deposit, they sent me to Affirm to finance the $11,000. This was late October 2023, which was perfect since income was tight but I was willing to try going into holiday season. They scheduled my Zoom call with *******************. The call was to discuss needs for my business and their role. The next 8 weeks of holidays came and went with no campaigns See their landing page Bizlaunch.io FAQ states, we ask 7-10 business days for completion on done with your systems after we receive deliverables from client. Done For You is a 30-day turnaround. Fraud, because I did not receive this as advertised.I emailed *******************, and he advised me that my ads would be ready to launch in 90 days. I told him, when did he advise me of this? He never responded to the question because he could not prove he advised me or I would have never signed up if this was stated upfront. I requested a refund, **** stated I was no longer entitled to a refund due to it being over 60 days. That's not right and the delay was on their end not mine. I did not receive what I paid for, and I surely am not in any position to lose $13,000, the initial $1000 and the $12,000 Affirm paid to BizLaunch. After I mention refund and that I was filing a complaint, he wants to escalate my campaign. Running ads after the holidays is a waste of marketing dollars which I did not have. I see fraud is present, I signed up to pay $12,000. With my $1000 deposit, my loan should have been for $11,000 not $12,000. Therefore, BizLaunch submitted an inflated amount. Therefore, the entire contact should be null and voided with a full refund. The website terms and conditions page is not working.
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Contact Information
4725 Bakers Ferry Rd SW Ste D
Atlanta, GA 30336-2236
Business hours
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.