Business ProfileforCommunity Residential, Inc.

August 2022 The Business is supposed to provide a letter for closing to sell our home. The business has been non responsive which has caused us to miss the original closing date and we are now unable to sell our home. We have faithfully paid our *** fees annually for the past 20 years without incident and now we are unable to get assistance to receive a closing letter. After speaking with the *** President in the past week we were told we would receive the letter. We have yet to receive the letter and are once again in jeopardy of missing the second attempted closing to sell our home. I received an invoice from the closing attorney that was purported to be from the company in question requesting $375.00 to produce a letter. I was told the letter would not be released until I paid $375.00. The invoice did not have the correct information for me or the seller. I will not pay an invoice that 1. has the wrong information 2. exceeds the amount that we paid for *** fees and 3. being told that the fee is necessary due to the "rush" of the letter when I requested the letter several weeks ago. I should not be required to pay a rush if I did not ask for a rush, furthermore I should not have to pay due to the stress and duress of not being able to sell my home because of the lack of response from Community residential. This seems very scammish!