ComplaintsforTrubuyers, LLC
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Complaint Details
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Initial Complaint
04/05/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On February 2, 2023 I signed a contract with ********** for the sale of my house located at *******, **. This contract was for approximately 2 months, ending April 4, 2023, The contract called for Tru Buyers to buy said house for $286,000 cash transaction. The contract stated that ********** would buy the house in "as is" condition. But I was to maintain the house in current condition until sale was completed. I have done that. During that two-month period, ********** listed the house for sale with multiple realtors. It did not sell. They then wanted to extend the date on our contract. I refused. So, they let the contract expire without buying the house. Meantime, because of that contract, I have turned away numerous inquiries that could have resulted in the sale of my house. I want ********** to authorize the *************** Tiago National Title, to release to me the $200.00 they put on deposit. That is the least they can do. *******************************Initial Complaint
03/26/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
TruBuyers and I entered into an agreement for sale and purchase of a single family home I own. The agreement required an escrow deposit and a closing date on of before 3/26/2023. TruBuyers never deposited the escrow funds. Following execution of this agreement, TruBuyers wanted to amend the agreement in a way that was not agreeable to me. Following that, TruBuyers consistently failed to respond to my inquiries regarding the lack of an escrow deposit and when was closing going to take place. The latest closing date is today and the closing will not happen and no communication from TruBuyers has taken place in the last two weeks despite several inquiries from me. Their lack of communication and failure to comply with the agreement they prepared and executed is not how business should be conducted. These failure have delayed my ability to proceed with another sale during this period.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.