Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Buffalo Wild Wings (Corporate) has 100 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBuffalo Wild Wings (Corporate)

    Restaurants
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.22/5stars

    Average of 89 Customer Reviews

    Customer Complaints

    309 complaints closed in last 3 years

    73 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Buffalo Wild Wings (Corporate) has 100 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3 Glenlake Pkwy Attn: Guest Relations, Atlanta, GA 30328-3584
      BBB File Opened:
      7/24/2019
      Years in Business:
      42
      Business Started:
      1/1/1982
      Type of Entity:
      Corporation
      Alternate Business Name
      • Buffalo Wild Wings Grill & Bar
      Business Management
      • Guest Relations, Coordinator
      Contact Information

      Principal

      • Guest Relations, Coordinator

      Customer Contact

      • Guest Relations, Coordinator
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      309 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/23/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I visited a Buffalo Wild Wings location in *********** for some drinks and to play trivia. I noticed in the trivia app the points were not counting towards the free awards/score. I sent a email via the app but only received one reply and nothing else. I would like for someone to call me me about this.

      Customer Reviews

      89 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nakish A

      2 stars

      07/08/2024

      The Buffalo Wild Wing **************** and customer satisfaction has decreased tremendously. It's honestly one of my favorite places to eat and has been for over 10 years. Yet here lately it's like the front of the house staff could care less to give ant type of satisfaction. I tried to call my order in and was placed on hold to assist other customers, not okay, but okay. Only to get to the location from home and still on hold, to see no customers at the desk and two employees just standing there near the fountain drinks. Finally someone camd from the back to take my order. I placed my order with the front desk while still on hold. I mentioned the fact and that was just shrugged off like oh well. Which is insane when if it weren't for the customers no one would have a job. Waited for my order only to receive half of my order cause the cashier said they didn't hear me say my full order, so I had to turn around and wait to receive my complete order. I asked for corporate information, but was told by the Mgr on duty Bdubbs doesn't have a corporate ??. Even while talking to him it was like talking to a brick wall, no concern or affect for my unsatisfactory experience. Just oh well.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.