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            Business ProfileGold Stars Roof

            Roofing Contractors

            Contact Information

            53 Perimeter Center East Ste 210

            Atlanta, GA 30346

            Visit Website
            Email this Business
            (404) 857-0033

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Customer Reviews

            4.37/5

            Average of 38 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Roofing replacement, Roofing Repair, Storm Damage

            Business Details

            Location of This Business
            53 Perimeter Center East Ste 210, Atlanta, GA 30346
            Email this Business
            BBB File Opened:
            2/28/2020
            Years in Business:
            5
            Business Started:
            10/4/2018
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Gold Stars Roof, LLC
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Rodney Bell, COO
            Contact Information

            Principal

            • Mr. Rodney Bell, COO

            Customer Contact

            • Mr. Rodney Bell, COO
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/07/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I experienced a roof leak after having a roof replacement which caused substantial interior damage to my home. Gold Stars took responsibility after realizing their contractor failed to secure the vent boot on my roof, and immediately fixed the roof. They sent 6-7 contractors and adjustors to my home for estimates. They initiated repairs for the interior (mostly just demolition), but when their contractor refused to return due to not being paid, the owners stopped responding to my calls/texts. I have multiple records where they stated they would fully repair the interior. However, after dealing with them for over a year now on this, they have told me this week that they will not be completing the repair. I'm left with a bathroom I can not use which is half-demolished along with damage to other areas. They sent some of the materials to my home to finish the repair but have failed to order the remaining materials nor secure a new contractor. The estimates I have received to complete repairs are around $15,000. I want my house back and I shouldn't have to pay for their error. I've been more than patient being unable to use my master bathroom for over a year now, and I have not asked them for compensation for my displacement. I just want it repaired as agreed.
            Read 9 More Complaints

            Customer Reviews

            38 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kay M

            05/20/2024

            I've been waiting to get my roof done for over a year now! I can't get any communication. I went from them coming to bring materials and scheduling, to no communication at all. My mortgage company has sent two checks to start paying for the repair and all I have is a cover where one of my shingles is gone. I keep calling and no one is returning my call. I'm a disabled vet, trying to take care of my family and now I'm seeing water **** spots on my ceiling. I'm frustrated between my mortgage company and Gold Stars Roof. Hate I had to come this route, but maybe I'll get a call with some progress.
            Read 37 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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