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Find a Location

Baltimore Crab & Seafood has 1 locations, listed below.

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    Business ProfileforBaltimore Crab & Seafood

    Seafood Retail

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    523 Peters St SW, Atlanta, GA 30313
    BBB File Opened:
    6/15/2007
    Business Management
    • John Fulton, Manager
    Contact Information

    Principal

    • John Fulton, Manager

    Customer Contact

    • John Fulton, Manager

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Travis B

    1 star

    06/22/2024

    Unpleasant experience w/Manager (*********) at Baltimore Crab & Seafood, *********************************************** I am a loyal paying customer for 5 plus yrs. My Family from ** came to visit me for my Sisters birthday. One of the main reasons that attracted my Sister to come celebrate her birthday here was me utilizing social media to advertise the amazing food & consistent customer service. However, tonight that all changed for the worse and now I question the integrity of the business. I do my best to change the narrative and statistics of Black ppl supporting Black businesses but interactions like tonight make it difficult.I walked in around 6:50 pm and was asked had a made a reservation because my party of 8 couldnt be accommodated after seeing two of your individual 6 top tables vacant. I was instructed by ********* that the individual server for that section had a private party (but the party was gathering their to-go food in their plastic bags, which indicates to me that they were preparing to depart. Also, stated I could pay $50 to be seated OR wed have to try to see if we can all fit in at the two round tables in the front of the restaurant that only holds 6. Now what Im trying to comprehend is why would that be a logical suggestion in a Managers mindset when the numbers alone make absolutely no sense!I did my best to be both respectful and patient as long as I could because the Manager was dismissive and short as I approached the counter to get a clearer understanding in order for me to explain the scenario to my family as they were parking to come inside. She never provided any pleasantries or urgency to try to make any logical accommodations. I can see if we arrived closer to the operational business hours closing time. The sad part is two other customers witnessed the unpleasant customer service and approached me saying how it was not a good look and how they experienced a similar interaction prior.

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