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Find a Location

Habersham Pools, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHabersham Pools, Inc.

    Swimming Pools
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/25/2021

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Habersham Pools offers custom design and installation services for inground pools and spas in the Alpharetta, GA area.

    Products & Services

    in Ground Pool Design, In Ground Pool Installation, Pool Fencing, Decking and Patios, Stone Walls and Hardscapes, Hot Tubs/Spas

    Business Details

    Location of This Business
    2112 McKinley Rd NW, Atlanta, GA 30318-1708
    BBB File Opened:
    4/26/2016
    Years in Business:
    7
    Business Started:
    12/5/2016
    Business Incorporated:
    12/5/2006
    Accredited Since:
    5/25/2021
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Jeff Morgan, President/Owner
    Contact Information

    Principal

    • Mr. Jeff Morgan, President/Owner

    Customer Contact

    • Mr. Jeff Morgan, President/Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/03/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    After hiring Habersham Pools, we paid him a deposit of $8,500. After 5 weeks of the permit package not being completed or filed (when he said it would take 1-2 weeks), I called him for another update (you have to actually call him because he rarely responds to texts or emails). I was starting to get worried about our deposit at this point. He was so flabbergasted that I would call him for an update that he proceeded to berate and demean me for 30 minutes, speaking to me in a way I have never been spoken to beforeresorting to bullying, gas-lighting and name callingfor example, calling me a princess who needed to talk to my therapist. All for calling him once per week for a quick update on a major, expensive project. Given there was absolutely no way any self-respecting person could work with him after that, we terminated the contract and asked for our deposit back less his fees and expenses. He refused and said our permit and his fees cost him our whole deposit, which is ridiculous. And having a mandatory arbitration provision leaves us with few viable options to get our money back through the legal process without losing any more money. We are seeking to get our deposit back less his actual, provable fees and expenses.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chiv C

    1 star

    04/10/2024

    My encounter with this business owner was not only marked by his discriminatory behavior but also by his threatening tone, unethical tactics, and unprofessional contact that left me feeling violated and demeaned.As a pregnant black woman seeking the services offered by ****, I expected to be treated with respect and dignity.The business owner directed remarks and derogatory comments towards me, creating an unwelcoming and hostile environment. The blatant discrimination I experienced was not only hurtful but completely unacceptable.What was even more distressing was the business owner's attempt to exploit and extort me for money outside of the agreement that we signed and also further spoke about.He employed unethical tactics, manipulating the situation to extract a significant sum from me. His threats and coercive behavior were intimidating, leaving me feeling vulnerable and victimized. It is deeply unsettling.His contact through phone conversations was laced with disrespect and disregard for professional boundaries. His lack of professionalism was evident as he disregarded basic principles of communication and demonstrated a complete disregard for my feelings and well-being.I am sharing this review to warn others about the discriminatory and unethical practices of ********************* at Habersham Pools.No individual should have to endure such treatment, regardless of their race, gender, or pregnancy status. It is my hope that by shedding light on this deeply troubling experience, others will be spared from the mistreatment and exploitation that I endured.In conclusion, I strongly advise potential customers to reconsider engaging with ********************* at Habersham Pools. The discriminatory behavior, threatening tone, unethical tactics, and unprofessional contact exhibited by the male business owner are reprehensible and have no place in our society. It is essential to support businesses that uphold values of equality, respect, and professionalism.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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