ComplaintsforSublime Havoc
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Complaint Details
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Initial Complaint
04/24/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a pair of pants in January. It is April 24 and I still have not received them. I had to reach out and check on the status in March and they said they were pre ordered and I would get them in a few weeks. I still have received no further communications from them. I see on their Instagram that they said they received the pre orders at the beginning of the month but I hve still yet to receive mine. They also delete comments when you post on their page about service.Initial Complaint
04/15/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This company continues to scam their customers. They promise to deliver goods, never do and ignore emails and social media. They are a huge scammer its really sad.Initial Complaint
09/19/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order with this company (order #XXXXX) on August 4, 2021. After my order I immediately received an order confirmation email that stated the turn around time for shipment of the order was 2-3 weeks. When I still had not received my order or a shipping notification by September 13, 2021 I sent a follow up email inquiring about my order and when I could expect it to be shipped. After 3 days went by with no reply to my email I assumed that it perhaps got lost so I reached out to the company on social media. I sent the body of my email as a direct message to the company's Instagram and Twitter accounts and still received no reply. Since then the brand has been active on both social media platforms but has ignored my messages and emails about my order.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.