ComplaintsforBlossom ABA Therapy
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Complaint Details
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Initial Complaint
03/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have a child with autism who was taking advantage of by a technician who works for Blossom ABA Therapy. The company allowed this young lady (*************************) to care for my autistic child whose license's also states inactive. I trusted this young lady and she proceeded to put her hands on my child who is nonverbal. The incident happened the evening of March 7, 2024 between the time of 4:30pm to 5:30pm. It's unacceptable and unprofessional on all ends. I dont want anything in return, just to report this company and help the next child.Business response
03/19/2024
We understand your concerns and take them very seriously. We conducted a thorough investigation into the incident involving your child and the technician. Based on the behaviors exhibited by the client, (client displays with tantrums and property destruction) and the facts gathered from that day, we are unable to substantiate the claim of the technician putting hands on the client. There was a follow up meeting setup between administration and the clients caregiver in an effort to gain more information on the alleged incident, however the caregiver did not attend the meeting.
We are committed to continuously improving our services to ensure the safety and well-being of all our clients. We are committed to standing behind our services. If you have any further concerns or feedback, please don't hesitate to reach out.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.