ComplaintsforI & I Mobile Tire Shop
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Complaint Details
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Initial Complaint
01/10/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On December 19 we had called the company to fix a tire. They came and we wanted to pay with a credit card but they didnt allow it, so we payed cash. They came and told me that they needed to bring a new tire and that they would come tomorrow. I asked them to give me my money back in the mean time but they said no and that I would have to call the office. They werent able to find the new tire and I spoke to 3 people at the office and they all said they couldnt do anything about it. One person finally told me that the owner was out of country and they would be back in January. I called today as it is now January and now they are saying that their manager is out of country and they still cant give me my money back. Mind you that they dont owe me a few dollars but owe me $241. They shouldnt be able to run a business if they cant offer a client a refund for work they havent done. They threw multiple red flags but out of desperation I had to use their company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.