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Find a Location

Aiper Intelligent, LLC has 1 locations, listed below.

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    Business ProfileforAiper Intelligent, LLC

    Vacuum Cleaning Systems

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2700 Cumberland Pkwy SE Ste 350, Atlanta, GA 30339
    BBB File Opened:
    9/22/2022
    Years in Business:
    2
    Business Started:
    11/26/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Email Addresses

    Customer Complaints

    32 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased an Aiper pool vacuum in April 2024. Today the item stopped working. I did everything troubleshooting suggested and the motor will not come on. It is fully charged and clean. I have reached out to ******* but they say they cannot accept the item because the return window has passed even though the vacuum has a free 90 day warranty and 12 months warranty on some parts. I contacted Aiper directly and found no resolution with them. The order number through walmart.com is Order# *******-57012629, the item is an Aiper SG800B Cordless Robotic Automatic Pool Cleaner, Pool Vacuum for Above Ground Pools.

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Deidre G

    1 star

    05/23/2024

    I received an email from Aiper that indicated that the S1 Pro was on sale for $879.99. Within an hour of receiving the email, I clicked on the link to purchase the item. The website indicated the price was $999.99. The email did not indicate a coupon code nor an expiration date for the deal. It did include a coupon code for a $30 savings elsewhere in the email. I contacted customer service and my issue was escalated. I received a response that Aiper could not honor the advertised price because the sale was time sensitive. The manager offered a $30 discount instead. This $30 discount was already included in the original ad emailed to me. Again, I opened the email within an hour of receiving the email. No where in the email did it indicate this was a time sensitive promotion.The following day, I received an additional email from Aiper that offered the S1 Pro at $899. Within seconds of receiving the email, I clicked the link within the email to purchase the robot. Again, I was met with the price of $999.99 and not the advertised price in the email. Aiper is using bait and switch and false advertising techniques to lure customers into purchasing their products at higher prices.

    Local BBB

    BBB Atlanta & NE Georgia

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